CASE STUDY 1
Eve Scragg
What was the process like when you worked with RW?
Sophie and the team were amazing - they made the whole process so easy, and really took the time to get to know me and my business so that they could find the perfect matches for us. The consultation call was really helpful for working through what would have the greatest impact, and they were able to offer some excellent advice to make the whole process run smoothly. The attention to detail from start to finish was exceptional, and I only wish I could have taken on all of the candidates I met with!
What did RW provide for your business?
Resource Worldwide found us four exceptional VAs, from which we selected two, who have provided really high levels of support throughout their time with us. They are both so keen to grow with the company, and always happy to go above and beyond to make sure the quality of our output and service is constantly high.
How is your business different after working with RW?
Our VA's support has enabled us to grow and take on more clients, while reducing costs and increasing quality - it's a win-win really! They've been a real game-changer for us, and I'd 100% recommend both Resource Worldwide's service and the quality of their VAs to anyone wanting to scale their business effectively.
"The change they've made for our business is vast. We achieve more, and at lower costs. Since they joined us, I have time to focus on strategy, and even take time off without worrying."
CASE STUDY 2
Alpa Limbani
What was your business like before you worked with VA’s?
My business was completely run by a team of 1! I was doing everything from sourcing to packing. I was working constantly, and though I love it I felt that it was not a long term sustainable option. I wanted to be in control of everything and it took me a while to realise I was actually stunting my own growth by not out sourcing some of the key aspects of the business. If I didn’t work in the business then the business would not run which is not a viable strategy.
What was the process like when you worked with RW?
RW arrived like a blessing as I couldn’t believe how simple they made the process for me after our initial consultation where they took the time to understand my business requirements they simply went ahead and got on with the task of placing VA’s to match what I was looking for.
How is your business different now that you have a team of VA’s?
I have been working with my VA team for several months and it has completely changed my business I have more time to focus on other areas of the business I have gained more freedom to do other things that were always put on hold. Revenue has increased significantly even after deducting the costs of my VA team. The best thing has been I now have a team where we are all working towards the company mission and vision which grows from strength to strength daily.
What would you say to anyone thinking about hiring a VA?
Just do it! You really can’t do it all and remember your ‘why’.
"It’s definitely the best decision I made for my business."
CASE STUDY 3
Rajni Bhojani: KKB
What was your business like before you worked with VA’s?
It wasn’t a business. It was a collection of good ideas and processes laid out in front of me. I was working 80+ hours a week, and couldn’t get through all the tasks quick enough for them to make a difference. I tried hard for months, and I got back nothing versus the effort put in.
What was the process like when you worked with Resource Worldwide?
Very straight forward; I had no previous experience recruiting, so the questions and general communication were exactly what I needed. For me what stood out was the type of people selected - I wasn't worried about what they could do; I was interested in their appetite for learning and growing with me! Over time they have exceeded my expectation many times over!
How is your business different now that you work with a team of VA’s?
Initially, I gave my team plenty of time and space to find their feet, and guided them in the direction I wanted them to go in. They arrived with knowledge of how to use the tools, but not within my business. As the weeks and months passed, I realised how much time I now had to work on the important tasks that are growing my business month on month.
What would you say to anyone thinking about hiring a VA?
Stop thinking about it. A well-managed team will allow you to grow exponentially. If you value your time and want to make the most out of it, then you need a team around you.
How has you business benefitted?
My revenue has increased every month since the team joined, 10x since working with them!
CASE STUDY 4
Marc and Sean Dady: DadyBros
What was your business like before you worked with VA’s?
Before RW our business was pretty much a full time job for the 2 business owners. Despite growing sales we always had limitations finding enough products to sell. We were unable to concentrate on the tasks that would enable us to grow even quicker.
What was the process like when you worked with Resource Worldwide?
RW provided support before, during and after taking on new assistants. We were given a choice of assistant through a structured interview process. The assistants started work having extensive experience for the tasks we needed them for.
How has you business benefitted?
Since taking on our first assistant we have added 5 more. Our sales have grown from 30k to 165k a month in the space of 6 months together with increases in profit.
I have advertised and interviewed VAs for my own business in the past, however, this all takes lots of valuable time.
When I needed to add to my VA team and discovered Resource Worldwide was offering ready trained VAs I just didn’t hesitate to contact them. Apart from the time this would save me searching for a suitable applicant and then the subsequent training, I knew Sophie would listen to my requirements and supply me with the ideal candidate. I have been back to Resource Worldwide more than once and haven’t been disappointed! Time is so precious and Resource Worldwide offer an invaluable service I have been so grateful for – thank you.
Lisa Hainsworth – LJH Online
Thank you very much! It has been all so smooth and straightforward.
We selected the category we were interested in and Resource Worldwide arranged everything immediately. They gave us a 2 week handover date and they delivered. We needed some expertise in the health & beauty category that we didn’t have in house. Our new VA learnt the necessary skills from Resource Worldwide and once he joined we didn’t have to spend any time at training him, he already knew which stores to look for and even taught us new tricks on the new category! I’m very happy with the amount of time saved and the new skills added to our team. Personally working with Sophie and her team is a pleasure. They follow up and still keep in touch to see how our VA is getting on. I’d recommend Resource Worldwide for anyone looking to hire a VA.
Fernando Sanchez
I found working with Resource Worldwide a pleasure from the start.
They are friendly, approachable and really do have your best interests at heart. They completely understood my brief and have found me an amazing Virtual Assistant, it’s already transformed the way I work and I’m sure it will continue to do so. I would highly recommend this service to anyone who is running a business and is spending too much time with the admin and not enough on developing/growing their brand. Thanks!
Josh Dean – Ember Business Development
As we are expanding we wanted a specialist company who could understand our criteria for recruiting a specific type of VA.
We needed VAs with certain skill sets and who would adhere to certain way of working conduct within our business environment with existing members in our company and could communicate and be part of our team.
Resource Worldwide took our criteria and immediately with their experienced team who are highly knowledgeable and have high training standards within this field, found our VA within 2 weeks fully trained to high standard with more experience levels then we expected.
Our new VA has fitted in nicely with our existing members. We would highly recommend Resource Worldwide as they understand and focus on your needs and then source candidates beyond the normal standards. One of the best experiences by far we have had with a total peace of mind. 5 star service was received from Resource Worldwide. Thank you so much. We will be recruiting from you again in the very near future.
Sandish
We just want to say a big Thank you to Sophie and the team. Having a good sourcing VA is a big part of running an Amazon business.
We’ve trained our own VA’s up in the past but time and time again it didn’t work out, the VAs work would start to slip 9 times out of the 10. Going through Resource Worldwide for a VA took away the time it takes to train up our own VA. To have someone else take on that big job was a huge help as when our VA was being trained up it enabled us to continue working on other areas of the business. We also massively appreciated the advice Sophie provided and the structure she shared, which is used with her own VAs.
The weekly coaching calls Sophie recommended we do with our VA is a great idea and something we never did with other VAs in the past. The handover between Sophie, us and the VA was a breeze. Dealing with Sophie is a pleasure as she’s so easy to talk to and approach for advice whenever you need it.
Amy
I knew at the beginning of the year that I wanted to hire a Virtual Assistant, and this seemed like a daunting task.
The thought of having to compose a job advertisement, vet the responses, interview the applicants…and THEN to successfully train the lucky winner…I didn’t know where to begin. So, when presented with a service that offers all of the above and MORE…it seemed like a no-brainer!I simply provided some information about what the business was looking for in terms of sourcing criteria/KPI’s, and Resource Worldwide Ltd were able to recruit and train a new sourcing VA specific to MY requirements!
They were happy to answer any questions and address any concerns that I had, and I felt confident that they had my best interests at heart, looking to match the right person for my business. Resource Worldwide Ltd even provided me with a template/structure for how to manage my weekly calls/communications.The whole process happened very smoothly, and within a couple of weeks, I had a fully trained sourcing VA submitting deals to me every day! This has freed up a LOT of my time to focus on other areas of the business, and I would not hesitate in recommending this to anybody who is looking to grow their team, and in turn grow their business.
Simon Burell
It’s been 5 days since Resource Worldwide have recruited two Virtual Assistants for my business and I wish I had done it a lot sooner.
Being able to hand over a time consuming part of my business has allowed me to concentrate on areas which had been neglected. The process has been effortless and I could not be happier with the service and will be eager to see where Sophie can help with other areas of my business. Thank you so much
Rajni Bhojani
I heard about Resource Worldwide from a mutual connection and got connected.
At the time I was just a single man band trying to scale my business with lack of time. I couldn’t afford a full-time member of staff but was told about hiring a VA with Resource Worldwide. The first conversation serves as a pivotal part of my business career, as since starting work with RW, we’ve outsourced more than ever before, hiring 2 VA’s and unlocking the scaling potential we needed the whole time.
Looking back now if I was to do it all again, the first step in my business would be to hire a VA. It allows you to work on growing the business and not in your business. It was daunting, handing over crucial parts of my business over to someone who isn’t me, but the team helped ease my doubts and took me through the process of making sure it was a successful operation. We now outsource operations & sales and I’m actively working to building a self sustaining hands off business.
Resource Worldwide doesn’t just give you a VA, they allow you to be more profitable, scale your business, and most importantly get your life back. Thanks Sophie & Team! 🙂
Jordan Hill
When I decided to transition my business from customer returns/shelf pull liquidations to Amazon, it wasn’t without a lot of hesitation and trepidation.
For two years I mulled it over, always letting fear hold me back. I understood the basics, and knew it was something I needed to do to keep my business alive, but was certain the challenge would be monumental.
I can’t give enough praise to Sophie Dearden and Resource Worldwide. It has been a partnership beyond my highest expectations. The staff at RW knows exactly how to recruit and train Virtual Assistants for maximum performance, taking the guesswork out of the process, freeing me up to focus on other areas of the business, allowing for a seamless process of onboarding a VA that hit the ground running. Had I not partnered with RW I’m confident I would not see the growth at this pace.
Thank you, Resource Worldwide for recognising the need for this service, and bringing it to small business owners like myself!
Julie Crespin
I have advertised and interviewed VAs for my own business in the past, however, this all takes lots of valuable time.
When I needed to add to my VA team and discovered Resource Worldwide was offering ready trained VAs I just didn’t hesitate to contact them. Apart from the time this would save me searching for a suitable applicant and then the subsequent training, I knew Sophie would listen to my requirements and supply me with the ideal candidate. I have been back to Resource Worldwide more than once and haven’t been disappointed! Time is so precious and Resource Worldwide offer an invaluable service I have been so grateful for – thank you.
Lisa Hainsworth
LJH Online
Thank you very much! It has been all so smooth and straightforward.
We selected the category we were interested in and Resource Worldwide arranged everything immediately. They gave us a 2 week handover date and they delivered. We needed some expertise in the health & beauty category that we didn’t have in house. Our new VA learnt the necessary skills from Resource Worldwide and once he joined we didn’t have to spend any time at training him, he already knew which stores to look for and even taught us new tricks on the new category! I’m very happy with the amount of time saved and the new skills added to our team. Personally working with Sophie and her team is a pleasure. They follow up and still keep in touch to see how our VA is getting on. I’d recommend Resource Worldwide for anyone looking to hire a VA.
Fernando Sanchez
I found working with Resource Worldwide a pleasure from the start.
They are friendly, approachable and really do have your best interests at heart. They completely understood my brief and have found me an amazing Virtual Assistant, it’s already transformed the way I work and I’m sure it will continue to do so. I would highly recommend this service to anyone who is running a business and is spending too much time with the admin and not enough on developing/growing their brand. Thanks!
Josh Dean
Ember Business Development
As we are expanding we wanted a specialist company who could understand our criteria for recruiting a specific type of VA.
We needed VAs with certain skill sets and who would adhere to certain way of working conduct within our business environment with existing members in our company and could communicate and be part of our team.
Resource Worldwide took our criteria and immediately with their experienced team who are highly knowledgeable and have high training standards within this field, found our VA within 2 weeks fully trained to high standard with more experience levels then we expected.
Our new VA has fitted in nicely with our existing members. We would highly recommend Resource Worldwide as they understand and focus on your needs and then source candidates beyond the normal standards. One of the best experiences by far we have had with a total peace of mind. 5 star service was received from Resource Worldwide. Thank you so much. We will be recruiting from you again in the very near future.
Nitin & Sandish
We just want to say a big Thank you to Sophie and the team. Having a good sourcing VA is a big part of running an Amazon business.
We’ve trained our own VA’s up in the past but time and time again it didn’t work out, the VAs work would start to slip 9 times out of the 10. Going through Resource Worldwide for a VA took away the time it takes to train up our own VA. To have someone else take on that big job was a huge help as when our VA was being trained up it enabled us to continue working on other areas of the business. We also massively appreciated the advice Sophie provided and the structure she shared, which is used with her own VAs.
The weekly coaching calls Sophie recommended we do with our VA is a great idea and something we never did with other VAs in the past. The handover between Sophie, us and the VA was a breeze. Dealing with Sophie is a pleasure as she’s so easy to talk to and approach for advice whenever you need it.
Amy & Adam
I knew at the beginning of the year that I wanted to hire a Virtual Assistant, and this seemed like a daunting task.
The thought of having to compose a job advertisement, vet the responses, interview the applicants…and THEN to successfully train the lucky winner…I didn’t know where to begin. So, when presented with a service that offers all of the above and MORE…it seemed like a no-brainer!I simply provided some information about what the business was looking for in terms of sourcing criteria/KPI’s, and Resource Worldwide Ltd were able to recruit and train a new sourcing VA specific to MY requirements!
They were happy to answer any questions and address any concerns that I had, and I felt confident that they had my best interests at heart, looking to match the right person for my business. Resource Worldwide Ltd even provided me with a template/structure for how to manage my weekly calls/communications.The whole process happened very smoothly, and within a couple of weeks, I had a fully trained sourcing VA submitting deals to me every day! This has freed up a LOT of my time to focus on other areas of the business, and I would not hesitate in recommending this to anybody who is looking to grow their team, and in turn grow their business.
Simon Burell
It’s been 5 days since Resource Worldwide have recruited two Virtual Assistants for my business and I wish I had done it a lot sooner.
Being able to hand over a time consuming part of my business has allowed me to concentrate on areas which had been neglected. The process has been effortless and I could not be happier with the service and will be eager to see where Sophie can help with other areas of my business. Thank you so much
Rajni Bhojani
I heard about Resource Worldwide from a mutual connection and got connected.
At the time I was just a single man band trying to scale my business with lack of time. I couldn’t afford a full-time member of staff but was told about hiring a VA with Resource Worldwide. The first conversation serves as a pivotal part of my business career, as since starting work with RW, we’ve outsourced more than ever before, hiring 2 VA’s and unlocking the scaling potential we needed the whole time.
Looking back now if I was to do it all again, the first step in my business would be to hire a VA. It allows you to work on growing the business and not in your business. It was daunting, handing over crucial parts of my business over to someone who isn’t me, but the team helped ease my doubts and took me through the process of making sure it was a successful operation. We now outsource operations & sales and I’m actively working to building a self sustaining hands off business.
Resource Worldwide doesn’t just give you a VA, they allow you to be more profitable, scale your business, and most importantly get your life back. Thanks Sophie & Team! 🙂
Jordan Hill
When I decided to transition my business from customer returns/shelf pull liquidations to Amazon, it wasn’t without a lot of hesitation and trepidation.
For two years I mulled it over, always letting fear hold me back. I understood the basics, and knew it was something I needed to do to keep my business alive, but was certain the challenge would be monumental.
I can’t give enough praise to Sophie Dearden and Resource Worldwide. It has been a partnership beyond my highest expectations. The staff at RW knows exactly how to recruit and train Virtual Assistants for maximum performance, taking the guesswork out of the process, freeing me up to focus on other areas of the business, allowing for a seamless process of onboarding a VA that hit the ground running. Had I not partnered with RW I’m confident I would not see the growth at this pace.
Thank you, Resource Worldwide for recognising the need for this service, and bringing it to small business owners like myself!
Julie Crespin
HIRE YOUR VA WITH CONFIDENCE
We care about you business, and about our VAs.
Resource Worldwide were extremely helpful to me when I was looking for a client as a VA.
They were able to provide me with a great client in a short period of time. They went above and beyond to match me perfectly. They are still supporting me now - anytime I need something or I have questions with work, they're always there to help. I am so grateful to be part of the team and really excited for my future.
Sheila
Stressed, unhappy and unsatisfied as a Virtual Assistant - that was me prior becoming a member of Resource Worldwide family.
As a freelancer, I've worked virtually in the a number of different areas as a VA with various clients from different countries. Life was all about job-hopping and client-hopping, trying to understand where the best opportunity was for my future and career. Now that I've found Resource Worldwide, I am now working comfortably and finally realising stability and a better working relationship with my teammates. Personally, I really enjoy being a VA and I'm loving my work through Resource Worldwide, embracing it as a part of my home-life. I now believe it's possible to grow professionally, financially, and achieve my goals both professionally for my family.
The recruitment process of Resource Worldwide is ideal, as VAs cannot only be measured by interviews and tests alone, but on actual performance. Dedicated VAs comes from highly skilled applicants who are thoroughly committed to doing a great job, and this can't be guaranteed simply by taking a single test, so Resource Worldwide's approach is much more successful that other agencies or sources, as is proven by our VA’s and Client’s positive feedback.
Esther
My life as a VA before I worked with RW was just simple but a bit stressful. I was able to provide support for the needs of my family but just enough to pay for all the expenses.
The recruitment process I experienced with RW is short but with quality and strictness. Undergoing both initial and final interview to really know if you're fit and knowledgeable with the position you are applying for.
Working with RW is very exciting, fun and interesting. Aside from the fact that I can give support our household, I was able to give more to my family and save more for the future.
I know that my goals are possible in the future with the security, stability, career growth and development that I know I have and will have in working with RW.
Cy
Before I joined the team, I found it hard to connect with others because of barriers such as the work set-up, cultures and languages.
But when I joined the RW team, all the barriers vanished and everyone merged into one happy and cohesive organisation. The recruitment process is systematic so you already know what your tasks, responsibilities and scope are. The processes are clear and organised in a way that results in efficiency and effectiveness. Each person has their own undertakings yet the collaboration and open communication is there which makes it precise.
Life with RW is amazing. No words can fathom how thankful I am for having them as my home. They value everything about you and they take care of their people. And I think that is the most important thing in an organisation. I am thankful for this opportunity given to me by the company because this gives me chances of preparing myself towards the future.
Rhea
Resource Worldwide were extremely helpful to me when I was looking for a client as a VA.
They were able to provide me with a great client in a short period of time. They went above and beyond to match me perfectly. They are still supporting me now - anytime I need something or I have questions with work, they're always there to help. I am so grateful to be part of the team and really excited for my future.
Sheila
Stressed, unhappy and unsatisfied as a Virtual Assistant - that was me prior becoming a member of Resource Worldwide family.
As a freelancer, I've worked virtually in the different facets of a VA with different clients from different countries. Life was all about job-hopping and client-hopping trying to understand what I really want. Now I've found Resource Worldwide I am now working comfortably realising stability and a better working relationship with my teammates. It’s a personal enjoyment loving my work, embracing it as a part of my home-life. I now believe it's possible to grow professionally, financially and achieve my plan and the desires of my heart for my family.
The recruitment process of Resource Worldwide is ideal as VA's cannot only be measured by interviews and tests alone but on actual performance. Dedicated VA’s comes mostly from average minded applicants rather than highly profiled applicants as satisfactorily proven by our VA’s and Client’s positive feedback.
Esther
My life as a VA before I worked with RW was just simple but a bit stressful. I was able to provide support for the needs of my family but just enough to pay for all the expenses.
The recruitment process I experienced with RW is short but with quality and strictness. Undergoing both initial and final interview to really know if you're fit and knowledgeable with the position you are applying for.
Working with RW is very exciting, fun and interesting. Aside from the fact that I can give support our household, I was able to give more to my family and save more for the future.
I know that my goals are possible in the future with the security, stability, career growth and development that I know I have and will have in working with RW.
Cy
Before I joined the team, I found it hard to connect with others because of barriers such as the work set-up, cultures and languages.
But when I joined the RW team, all the barriers vanished and everyone merged into one happy and cohesive organisation.
The recruitment process is systematic so you already know what your tasks, responsibilities and scope are. The processes are clear and organised in a way that results in efficiency and effectiveness. Each person has their own undertakings yet the collaboration and open communication is there which makes it precise.
Life with RW is amazing. No words can fathom how thankful I am for having them as my home. They value everything about you and they take care of their people. And I think that is the most important thing in an organisation.
I am thankful for this opportunity given to me by the company because this gives me chances of preparing myself towards the future.